Complaints Procedure Policy
St Mary’s Catholic Primary School is committed to providing the best education for our young people and wants our pupils to be healthy, happy and safe and to do well. We recognise the importance of establishing and maintaining good relationship with parents, carers and the wider community.
We appreciate that there may be occasions where people have concerns or complaints and wish to follow a procedure to ensure these are heard and dealt with.
The Governing Body is fully committed to this and adopts the Suffolk County Council Policy as per PDF document below Schools Complaints Procedure.